Sales Development Manager

Location: San Francisco, CA

Department: Sales

Type: Full Time

Min. Experience: Senior Manager/Supervisor

Who Are We?

Thanx helps merchants identify, engage, and retain their best customers with next-generation customer happiness tools. Our daily mission is to say “Thanx” to our customers and help them say “Thanx” to theirs.

Thanx is a revolutionary approach to customer loyalty. Our mobile-focused consumer experience eliminates painful printouts, loyalty cards, and check-ins for consumers — instead, consumers just pay as usual with any credit or debit card. Our core business is in helping merchants develop closer relationships with their best customers through data-driven marketing. As a Software-as-a-Service offering, Thanx requires no point-of-sale integration. Merchants can launch customized retention marketing programs in just minutes instead of months and at a fraction of the cost of existing solutions today. Over $15B in loyalty rewards were given out last year — and yet over 80% of brick-and-mortar businesses do not have these tools in place. Thanx brings a measurable and data-driven approach to a massive market that is waiting to be revolutionized.

Who Are You?

Thanx is looking for a Sales Development Manager to lead our ~10 person Sales Development Representative team and help grow it ~5x over the next 18 months. At the heart of our outbound, "predictable revenue" model, the SDR team is responsible for qualifying opportunities, primarily in mid-market and larger brick-and-mortar businesses. The ideal candidate will have been an SDR Manager in a previous role and have a clear understanding of Budget, Authority, Need, Timeline type qualification. At Thanx, prospecting is largely handled by an outsourced team so the core activity is just executing on outbound campaigns, though increasingly marketing is resulting in an influx of inbound opportunities as well.

Responsibilities:

  • Create processes to manage and motivate SDRs early in the careers but hungry to succeed
  • Develop SDRs on a path to becoming next generation of high-performing AEs
  • Collaborate with marketing to target campaigns by vertical and geography to segment the team effectively
  • Manage performance of team and lead hiring efforts to continually grow SDR function and headcount

Qualifications

  • 3 or more years B2B sales experience required, preferably SaaS; SDR leadership is a must
  • A track record of success as an SDR oneself
  • Strong Salesforce proficiency
  • Highly quantitative, process-oriented thinking who can work cross functionally
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