What is Thanx?
Thanx helps merchants identify, reward, and retain their best customers. Launched in 2012, Thanx evolves the traditional customer loyalty program which is plagued with high integration costs for business owners and massive customer fatigue (think punchcards and plastic loyalty cards). Thanx makes the experience effortless for merchants and consumers alike. For consumers, earning rewards at their favorite merchants is as easy as paying as usual – gone are the hassles of check-ins, loyalty cards, or any added steps at checkout. Through Thanx, merchants can easily build personal relationships with their best customers – no point-of-sale integration or additional hardware required – taking advantage of automated retention marketing campaigns powered by Thanx. On average, Thanx merchants generate 30% increases in revenue from existing customers and experience drastically improved customer satisfaction. Backed by A-list venture firms Sequoia Capital and SoftTech VC, Thanx powers retention marketing for multi-location merchants across the United States. Over $15B in loyalty rewards were given out last year. Thanx brings a new, measurable and data-driven approach to a massive market that is waiting to be revolutionized.
Who are we?
Passionate. Loyal. Innovative. Thanx employees literally say "Thanx" to each other in team meetings every week (may sound corny, but dynamite way to build trust and confidence). Our CEO came from Bain (with a stop at Stanford GSB), where he worked closely with national technology and retail companies to design effective customer retention programs. Our product and design leads each boast 10+ years of experience across leading tech companies from CNET to Cloudera and Fitbit. Our engineers are full-stack experts who love building top-notch architecture that shows off actionable data. Our investors are the brightest in Silicon Valley.
Responsibilities and Qualifications
We are looking for founding members of our Sales Development team who will work closely with our Head of Sales and CEO to identify high-potential merchants for Thanx. You will use our established lead sourcing tools along with your sheer creativity, determination and persistence to find the next great Thanx merchants and get them excited about our product. You will then collaborate with our Account Executives to "win" the deal. As a new function here at Thanx, your role will be defined by you in many ways – you will help us shape the future of this function in the company and receive extensive training and support to ensure your success.
These are some things we will expect of you:
Your experience likely includes:
Opportunity and Benefits
Thanx is a young company and we expect every early employee to be a massive contributor, have a whole lot of fun, create things that have never existed before and be a friend to their co-workers. Whether you want to be a brilliant contributor or grow into the next level of leadership, we truly believe Thanx is the place where you can make that happen. In addition, we offer:
We foster a collaborative, constantly evolving working environment and a place where everyone is excited to come to work tomorrow. Your impact here can be as big as you want it to be.